Reference

How 3k99 Handles Your Personal Information

Your account data stays with us — not shared, not sold. This policy covers what we collect when you register, deposit via bKash, Nagad or Rocket, and use the platform, and it tells you exactly how to access or remove that data.

Account Data ProtectedbKash, Nagad, Rocket Transactions CoveredRight to Access Your DataJurisdiction-Dependent AccessContact Us Anytime
3k99 How 3k99 Handles Your Personal Information
DATA SECURITY

How We Protect and Manage Your Information

Security is built into every layer of the account flow, from the moment you register to every bKash or Nagad deposit you make. Here is how we handle your data in practice.

Encrypted Connections All data between your device and our servers travels over SSL encryption. This covers login, payment steps, and account updates — nothing moves in plain text.
Cookie Use We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences from your browser settings at any time.
Data Retention We keep your account data for as long as your account is active and for the period required by applicable financial regulations after closure. You can request deletion once your account is closed.
Account Access Requests To see what data we hold, email our support team with your registered account details. We will verify your identity and respond with a summary of your stored information.
PRIVACY CONTACT

Reach Us About Your Data

Have a question about your data, want to request access, or need to update your account details? Our support team handles privacy requests directly. Reach out through any of the channels below and we will respond as quickly as we can. For data deletion requests, have your registered account details ready so we can verify your identity before processing.

Team online

Live Chat

Start a chat from inside your account dashboard. This is the quickest path for data access requests and account queries.

Email Support

Send your privacy request to our support address. Include your registered contact detail so we can locate your account.

Help Centre

Our help pages cover common data questions — how to download your account history, update contact details, and close your account.

Common Questions About Your Privacy

These are the questions we hear most often about how your data is handled on 3k99.

We collect your name, contact details, and the payment method you register — bKash, Nagad or Rocket. We also log device and session data to secure your account.

Yes. Payment transaction references are retained as required by applicable financial regulations. They are not shared with third parties outside of payment processing.

Yes. Contact our support team with your registered account details. We will verify your identity and provide a summary of the data we hold on your account.

Send a deletion request to our support team after closing your account. We will process it in line with our retention obligations under applicable law.

We do not sell your data. Payment processors and service providers who handle your data are bound by agreements that restrict use to the specific service they provide.

Access to 3k99 and the data rights available to you depend on your local law and eligible regions. Contact support if you have questions about your specific situation.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.